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FAQ

Frequently asked questions about TCoach.

Do I need cryptocurrency to use TCoach?

Yes, TCoach uses TON for payments. You can buy TON easily through the Telegram Wallet bot.

Is my payment secure?

Yes. Payments are processed by smart contracts on the TON blockchain. No one can modify or cancel a transaction once confirmed.

Can I get a refund?

No. Blockchain transactions are final. Please review course details before purchasing.

How do I become a coach?

Connect your wallet, fill in your profile, and create your first course. See the For Coaches guide for details.

What happens if my marathon expires?

You will receive a warning 72 hours before expiry. After that, the bot removes you from the group. You can extend access if the coach allows it.

Can I download course content?

No. Content is viewable only inside the app to protect coach intellectual property.

How do I contact support?

Send a message to the support bot in Telegram. @tcoachme_bot